Frequently Asked Questions
Have a question? We’ve got you. If you do not see what you need here, contact us at Joy@ExtraEarrings.com.
Is Extra Earrings jewelry safe to wear?
Any item marked handmade and hypoallergenic is made with sensitive ears in mind.
If you experience skin irritation or breakage within 30 days, contact us and we will refund and replace your item, hassle-free. We’ll even pay for shipping.
How long does shipping take?
We do our best to ship orders within 2 business days.
During busy seasons, holidays, conventions, or high-volume launch periods, shipping may take up to 5 business days.
What does handmade mean?
Handmade means each piece is assembled, finished, or detailed by a member of our team instead of being mass-produced from start to finish.
This allows us to improve the design, quality, comfort, and overall look of each item before it ships.
Will handmade items look exactly the same as the photo?
Because many of our pieces are handmade or assembled by hand, small variations in placement, finish, color, or details may occur.
These differences are usually minor and part of what makes handmade products unique. Every item is quality-checked before shipping to make sure it matches the style, theme, and overall look shown in the product photos.
What if my item breaks?
We stand behind the quality of our jewelry.
If your item breaks within 30 days, contact us at Joy@ExtraEarrings.com and we will refund and replace it, hassle-free. We’ll even pay for shipping.
Do you make custom designs?
Yes. We accept select custom requests for special events, cosplay, favorite designs, fan communities, and unique merchandise ideas.
Custom availability depends on the design, materials, timeline, and current order volume.
Do you work with artists, boutiques, tattoo studios, or small businesses?
Yes. We are open to wholesale, licensing, creator collaborations, tattoo studio partnerships, boutique orders, and custom merchandise projects.
Contact us through our Contact page or email Joy@ExtraEarrings.com with your idea, business name, website or social media, and what you would like to create.
