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Contract Policy for ExtraEarrings.com
1. Introduction
Welcome to ExtraEarrings.com. This Contract Policy outlines the terms and conditions under which you, the customer, engage in transactions on our website. By placing an order, you agree to these terms. This policy is compliant with European Union laws and regulations.
2. Formation of Contract
A contract between you and Extra Earrings is formed when:
- We receive your order and confirm acceptance via email.
- You provide accurate payment information and we successfully process your payment.
3. Order Confirmation
Upon placing an order, you will receive an order confirmation email. This email confirms receipt of your order but does not constitute acceptance. Acceptance of your order occurs when we dispatch your items.
4. Pricing and Payment
All prices are listed in EUR and include VAT where applicable. Payment must be made using the payment methods specified on our website. We reserve the right to change prices at any time, but this does not affect orders that have already been confirmed.
5. Delivery
We strive to dispatch orders promptly. All packages are mailed within 5 business days. These packages typically exit Texas within 5 additional business days. Then the package proceeds to your home country and begins the process of going through your home customs. This can take an additional 15-25 business days. Delivery times are estimates and may vary. For EU orders, delivery typically occurs within 30-60 calendar days. For international orders, delivery times may be longer. We are not responsible for delays caused by customs or other external factors.
6. Right of Withdrawal
Under EU law, you have the right to withdraw from your purchase within 14 days of receiving your order. To exercise this right, please contact us at joy@extraearrings.com. You are responsible for returning the items at your own expense, and they must be in their original condition.
7. Refunds
Refunds will be processed within 14 days of receiving the returned items. The refund will be issued to the original payment method used.
8. Customer Service
For any queries or issues regarding your order or this policy, please contact us at joy@extraearrings.com. We are committed to providing excellent customer service and resolving any concerns promptly.
9. Amendments
We may update this Contract Policy from time to time. Changes will be posted on our website, and your continued use of the site constitutes acceptance of any changes.
Thank you for shopping with Extra Earrings!
Feel free to adjust specifics, such as delivery times and applicable jurisdiction, to fit your business needs and legal requirements.
